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Privacy & Cookies

Trust, Security, Transparency and Straightforwardness are the values we demonstrate to our customers and that set the pattern of our privacy policy.

This policy sheds light upon data management from collection to usage and storage. It is crucial you read this policy in order for you to be aware of your rights and obligations as well as ours. Since it may be subject to change, make sure you check it from time to time our website https://www.faceyoga.com/ to get the latest update.

Who is responsible for protecting your information?
We are: Wire Salad OU, trading as Face Yoga; a company No. 16105764, registered address at Harjumaa, Tallinn linn, Juhkentali tn 8, 10132 (“WIRE SALAD"); Our e-mail address: [email protected]

What kind of information we collect about you?Why are we legally allowed to collect your information?Why do we collect information about you?
First name, last name, billing address, email address, information about your paid purchase price and currency, your credit card brand, type, BIN number and credit card issuer countryWe are maintaining a digital and contract-biding relationship with our customers, upon which we need to collect payments from youFor processing payments upon purchase requests for services provided on our official Website. (See Ts&Cs, "Your Purchase")
-Previous experience with Face Yoga if existent -Self-care routine frequency -Current/previous face and skin-care routine -Your skin’s current state -Targeted face part to be improved -Suitable part of a day to practiseWe are maintaining a digital and contract-biding relationship with our customers, upon which we need to provide you with personalized servicesFor providing personalized facial exercises and Customers with various skincare tips and advices. (view PP, "Sharing Your Information")
IP address or other device address, web browser and/or device type, hardware and software settings and configurations, web visits history, pages you scrolled through, your actions on the Site, date and time of your visit(s), access, or use the Services. When you use the websiite on a mobile device, we may also collect the physical location of your deviceWe have a legitimate interest (to ensure security of our website)To ensure security of our Website and continuously improve our user's experience (see PP, "About Cookies")
Documents and/or attachments sent to you, documents and/or attachments submitted by you, procedural documents, court rulings, resolutions, decisions; If the case arises - information about criminal offenses and convictionsWe have the legitimacy to defend our company's rights in legal proceedingsTo protect our rights and interests for legal reasons (see Ts&Cs, "Things you Shouldn't Do")

We ensure that none of your personal data is or will be shared or sold to any third party, as it is essential to build a mutual trust between our customers and us in order for you to have the best experience.

However, we share your data with the following categories of companies as an essential part of being able to provide our services to you:

-Companies that facilitate our customer/service provider relationship such as payment service providers.

-Affiliates who help us reach out to potential new customers or promote our products on their websites

-Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud

You have the right to choose to benefit of some of our additional services, depending on your choices we may share your data with the concerned service provider to fulfill the services you have asked for:

-Social Media channels (for example if you choose to link your accounts to us and hear very often from us) and other companies approved by you

Advisors from our in-house team to help you choose the right program

-Other third party payment providers, when you choose to use their payment services

-In case of any suspicious activity with regards to your personal data, we will notify you as well as the State Data Protection Inspectorate of the Republic of Estonia in its being the organism that is regulating personal data usage and protection according to GDPR.

-We are committed to the legal framework of GDPR (General Data Protection Regulation) that sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).

-Data processing and conversion into insightful information must comply with all six general data quality principles that read as follow:

  • 1- processed fairly, lawfully and transparently;
  • 2- collected for specific, explicit and legitimate purposes and not processed in a manner incompatible with those purposes;
  • 3-adequate, relevant and not excessive;
  • 4-accurate and, where necessary, up to date;
  • 5-Kept in an identifiable form for no longer than necessary;
  • 6-kept secure.

We use online advertising to keep you posted about our latest updates and to help you get the kind of services you’re looking for.

You are most likely to stumble upon Face Yoga banners and ads when you are on other websites and apps, such as Social Media. Besides using a wide range of advertising technologies to make sure we are accessible to every woman everywhere, we manage this through a variety of digital marketing networks and ad exchanges.

The banners and ads you see are based on information we hold about you, or your previous use of Face Yoga but don’t worry this doesn’t mean that your data is shared with a third party (that is in this case another website, app or social media channel) nor does it mean that we’re stalking you, it rather means that we are making sure you don’t lose track of us.

Yes we do use cookies. Cookies are small text files that are stored by your browser on your device while browsing websites. Other technologies, including data we store on your web browser or device, identifiers, and other software, are used for similar purposes. They are often used in order to make websites work in a better and more advanced way and do not mean that your data security is being violated.

The cookies we’re currently using include and are not limited to:

  • -Facebook
  • -Pinterest
  • -SEMRush
  • -Facebook
  • -Google Tag Manager

You have the complete freedom to configure your browser according to your preferences; whether to decline some or all cookies or to ask for your permission before accepting them. Please note that by deleting cookies or disabling future cookies you may be unable to access certain areas or features of our website.

When allowed by law, you can submit a request to:

  • 1-Get the confirmation that the Company is processing your personal data.
  • 2-Be granted access to the data processed and converted into relevant information;
  • 3-Correct inaccurate or incorrect information used or to complete your data submission;
  • 4-Omit the information we have about you if we use it illegally;
  • 5-Restrict the processing of your information – in case of infraction.
  • 6-Receive a copy of the data that you provided us, whether by forwarding an automatic copy of your submission or giving the consent while using electronic form (Contact Us Page)
  • 7-Object to the data management system at our Company
  • 8-Withdraw any consents given to us regarding information used about you
  • 9-Report an infraction to a supervisory authority.