Terms & Conditions
Our legalities in a nutshell
The Website and other products -that include and are not only limited to Face Yoga App- labelled under the brand name Face Yoga is operated by Wire Salad OÜ, which is a limited liability company incorporated under the laws of Estonia (company reg. No. 16105764) with a registered address at Harjumaa, Tallinn linn, Juhkentali tn 8, 10132 European Union (hereinafter – “Company”, “Us”, “We” or “Face Yoga”).
-Please do not leave this page without going through all these terms.
-These Terms have been built in accordance with EU laws regulating consumer rights. They organize the relationship with our customers according to the law of the Republic of Estonia.
-These Terms may be subject to changes and amendments and act as a binding contract between our valued customers and Wire Salad OU. To ensure accountability, every update that may occur will be changed on spot on this web page, as we have the exclusive right to replace and/or change our services as well as our terms and conditions.
-Please do not proceed with making any purchases on the Website if You have not thoroughly read and understood the provisions of these Terms.
To integrate our awesome Face Yoginis community and benefit from our services, you need to:
-be at least 18 years old; -have a credit or debit card that we accept (see bottom of page for details of current payment providers);
-be authorised to use that credit or debit card (e.g. it is in your name or you have permission to use it).
The data you submit is tailored according to the experience you’d like to have with us.
Your information is well protected and will be only used to design the services you would like to receive from our side
We provide you with reliable information related to our services, and the same applies to treating your questions and requests.
It is up to you to choose how you’d like to hear from us.
Your purchase is confirmed once payment has been approved and we have debited the payment card. very purchase will require a confirmation from your side so that the transaction takes place. If you face any issues with regards to your payment, please get in touch with us.
Prices and services descriptions
Face Yoga is an online service provider dedicated to provide customers with various facial exercise plans, skincare tips and advices. You can use all Face Yoga services by purchasing one of the following service plans:
3 Months: 33 $
6 Months: 45.96 $
12 Months: 66 $
-All Service prices provided above are provided in the currency of USD. While making the purchase, the display of prices depends upon your place of residence. If we are able to collect payments in the currency of your place of residence (that is other than USD), the service price shall remain the same regardless of your place of residency or currency – we will convert the price to the currency of your place of residence based on the current and actual currency conversion rates.
Increased blood flow to the face
As outlined in the directive 2011/83/EU of the European Union and of the Council of 25 October 2011 that protects the consumer’s rights, the customer agrees and understands that a digital service cannot be cancelled and/or returned counting from the moment that the latter is delivered.
Exceptions for refund include only the case of not using your subscription at all, which entails a full refund within 14 days of purchase.
Please note that the subscription has to be cancelled before the next billing date if you no longer want to benefit from our services. And because we value transparency and clear communication with our customers, the cancellation of the subscription needs to be done via our website, otherwise, no refund shall be granted. However, we are all yours to answer whatever question and request you may have to make sure that we are delivering high quality services that are up to your expectations.
Things you shouldn’t do…
-This is a kind reminder that you must not introduce any harmful technological activities to our website, app or other online services (e.g. hack, viruses, trojans, worms, logic bombs, etc..) Any attempt to steal our customers’ data shall be considered an infraction. With this being said, all of the afore-listed activities shall be treated as criminal offence, and since trust and loyalty are among the values we demonstrate towards our customers, we take and treat those matters really seriously. Face Yoga shall report any suspicious activity (as well as every piece of information with regards to the concerned offender(s)) to the relevant law enforcement authorities.
Better to prevent than cure!
While we have a tech-savvy and devoted team who work day and night to prevent any misuse of our website, we nevertheless recommend you use virus protection software when using any website, including ours.
-As our services are 100% customized according to your preferences, age etc.. you may not hand over any materials -that include and are not only limited to face yoga exercises- that you receive from us, to any other person. By agreeing on these terms you confirm that you have the exclusivity to use our customized services and that you shall not share these services with anybody else.
Face Yoga has the exclusive permission to use the intellectual property rights in its website, content, designs as well as its trademark. If it’s for personal use, you have the right to display or take screenshots of our website content. As far as commercial-driven purposes are concerned, you’re not allowed to use any part of the website, unless you got permission from Wire Salad OÜ.
Linking to this Website
Because we care about our reputation, it’s fine for you to link to faceyoga.com, as long as you do so in a way that is fair, commercial-free and legal.
Please don’t link it in a way that suggests any form of approval or endorsement by Face Yoga where none exists.
Our Website must not be displayed or referred to on any other site without our permission.
Face Yoga Rights and Obligations
-We recommend you consult your physician or other health specialist before starting to use our services. Even though it happens very occasionally, Face Yoga shall not be held responsible for any damages resulting from the misuse of our services.
-As much as we do provide our customers with accurate information on our website, we do believe that we shall not be held responsible for our customers’ interpretation of certain information. Because we care about your well being, you need to double-check health-related information to reduce risks.
-Our devoted team makes sure that we are providing you with readable content to ensure a great digital experience. However we cannot control the colours accuracy and the content readability of your device. That’s why we recommend that you use a customer friendly device so that you can fully enjoy reading us!
-Very occasionally we face website crashes, and to be as much transparent as we want, Face Yoga shall not be responsible for any service interruptions that may affect the payment process (from receipt to transaction completion).
-Providing customized face yoga programs does not entail that we are a medical organisation. In order for us to set the right expectations, we cannot provide you with any health-related or medical advice. Nothing mentioned within our services is associated with or shall be interpreted as a medical assistance. We keep highlighting the fact that you need to seek advice from health care providers.
-Please be noted that our services are warranty-free.
Complaints or need to speak to us?
While we make sure we deliver good quality services to our valued customers, sometimes unexpected incidents take place. If that happens, please contact our Customer Care team, who will work with you to resolve any issues you’re having with our services:
Send us an email: [email protected]
Get in touch on Facebook.